Patient Rights &
Responsibilities.

01

Respectful, dignified care

You have the right to be treated with courtesy and respect, with appreciation of your individual dignity, and with protection of your need for privacy in the delivery of care.

02

To be informed about your care

You have the right to receive information about your plan of care, including changes, in a way you can understand. You have the right to participate in planning your care and in all decisions about your care.

03

To be informed about your rights

You have the right to be informed verbally and in writing of your rights and responsibilities before the start of care, in a language you understand. You have the right to have this notice translated into a language you understand.

04

To accept or refuse care

You have the right to be informed of the consequences of refusing care. You may refuse care or treatment after being fully informed of and understanding the consequences of your actions.

05

Confidentiality of records

You have the right to have your clinical record kept confidential. You have the right to access your records in accordance with applicable federal and state laws.

06

Freedom from mistreatment

You have the right to be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and misappropriation of patient property.

07

To file a complaint

You have the right to voice concerns, complaints, or grievances about care or the lack of care, without fear of discrimination or reprisal. You may contact Megacare Home Health Services directly, or report concerns to the Texas Health and Human Services Commission.

08

To receive information about services and costs

You have the right to be told about the items and services covered, the extent to which payment may be expected from Medicare, Medicaid, or any other federally funded or aided program, and any charges you may have to pay.

09

To be informed about ownership and referral relationships

You have the right to be informed of any financial interest the agency has in the services being provided to you.

10

Advance directives

You have the right to formulate an advance directive (such as a living will or medical power of attorney) and to have the agency comply with your advance directive to the extent allowed by law.